We try our very best to provide prompt service for all of our customers. Orders are shipped within 2-3 business days via the United States Postal Service, FedEx, or United Parcel Service for delivery within 7 to 8 business days. All orders are shipped directly from Kitchen Kettle Village in Lancaster County, PA.
All orders containing baked goods and fudge are generally shipped on the next Monday or Tuesday after ordering, and are processed so they will be delivered within two to three business days of shipping. Holidays may effect this schedule.
We are capable of shipping a majority of our products outside the continental United States utilizing The U.S. Postal Service. Our operators would be happy to assist you with your International order, orders outside of the continental United States, and International shipping rates by calling 800-717-6198 (Monday - Saturday, 9am to 5pm, EST).
We take great pride in the making of all our foods. If for any reason you are unhappy with your purchase, please contact us for a replacement or refund.
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