Shipping Information

SHIPPING & HANDLING:

Orders are generally shipped within 2-3 business days via the United States Postal Service, FedEx, or United Parcel Service for delivery within 7 to 8 business days. All orders are shipped directly from Kitchen Kettle Village in Lancaster County, PA.

Shipping rates for your order are based on the total weight of your items and vary depending on the delivery location. Shipping for your order is calculated on the cart page or at checkout. 

All orders containing baked goods, fudge or meat & cheese products are generally shipped on the next Monday, Tuesday or Wednesday after ordering. These orders are processed so they will be delivered within two business days of shipping and may ship separately from other items on your order. Certain locations (mid-west and pacific coast) require expedited shipping so your baked goods, fudge or meat & cheese arrive within two business days. Expedited shipping is calculated on the cart page or checkout. Holidays may effect this schedule. 

We are capable of shipping a majority of our products outside the continental United States utilizing The U.S. Postal Service. Our operators would be happy to assist you with your International order, orders outside of the continental United States, and International shipping rates by calling 800-717-6198 (Monday - Saturday, 9am to 5pm, EST).

 

RETURNS & REFUNDS - THE KITCHEN KETTLE VILLAGE GUARANTEE

Our vision is "Spreading Happiness" and we take great pride in the making and selection of all our foods. If for any reason you are unhappy with your purchase, please contact us for a replacement or refund.